Uptime is KEY
- Are your maintenance personnel not capable of keeping up with advancing complex control systems?
- Is it difficult to hire and retain qualified people?
- Are you not benefiting from best available technology because plant personnel are unable (or unwilling) to support it?
KEY Can Unlock:
- Hidden capacity in your facility.
- Solutions to increased quality.
- The power of IoT and data collection.
- The flexibility of powerful manufacturing management software.
- Value of integrating business planning and manufacturing systems.
KEY is an Automation Management Plan that has a complete set of services designed to support your manufacturing processes.
KEY incorporates:
- Onboarding, development of triage plan, and issue-based response for correct resources being deployed.
- Monitoring of abnormal system changes.
- Triaging of problems/issues quickly to deploy the correct resources.
- Rapid response and correct resource deployment – based on the issue defined in the automation management plan.
- Analysis of historical problems/issues “driving” ongoing planning for the mitigation of problems/issues.
Components of Key
Monitor
- Monitoring of equipment and process abnormal conditions.
- Recording a history of the same.
Alert
- Adds to alarming provided by the control system (ISA-18).
- Escalating alerts by workflow.
- Notification of plant personnel and support team via SMS and email.
Resolve
- Remote phone and/or network (VPN & cloud) support.
- Deploying resources to your site as necessary.
Analyze
- Utilizing historical data and expert services.
- Identifying root causes of problems.
- Eliminating nuisance alerts.
- Providing various data analytics.
Adapt
- Regular reviews of plant performance.
- Focused assessment of equipment and operational needs.
- Categorizing mitigation options.
- Regular on-site equipment performance reviews and alignments.
- Documentation vault–your control system assets backed up and ready to restore if needed and available to:
- Your internal service personnel
- ECS provided external service personnel
Additional Benefits of KEY
- Ticket based tracking of all service activities.
- A private portal for review and monitoring of open tickets by plant and enterprise.
- Service when you need it.
- VPN based service provided by certified professionals.
KEY by ECS – UNLOCK UPTIME!